AliExpress Using Fake Cainiao Tracking to Deny Refund – Even When Courier Confirms Package is LOST 😡

Aug 13, 2025 - 12:05
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AliExpress Using Fake Cainiao Tracking to Deny Refund – Even When Courier Confirms Package is LOST 😡
AliExpress Using Fake Cainiao Tracking to Deny Refund – Even When Courier Confirms Package is LOST 😡

AliExpress Buyer Protection feels like a joke right now.

I ordered something weeks ago. It never arrived. Here’s the proof I’ve given them:

  • Speedaf (the actual delivery courier) emailed me directly saying the package is LOST.
  • Speedaf tracking = LOST.
  • 17Track tracking = LOST.

And what does AliExpress say?

Cainiao hasn’t updated in forever. It’s wrong, outdated, and not even the real courier after dispatch. But they keep ignoring ALL real evidence because Cainiao says otherwise.

This is week 3 of me going back and forth with them while my money is stuck. They are literally protecting a fake tracking status over verified courier proof.

Has anyone else had AliExpress pull this? How did you actually get your refund when they hide behind Cainiao?

submitted by /u/Icy_Tradition2260
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maskad I am a **software developer** specializing in **PHP and JavaScript**, with a strong focus on **web development, automation, and eCommerce solutions**. My expertise lies in building **scalable, efficient, and interactive applications**, integrating advanced technologies to enhance user experience. I have developed **online banking platforms, courier tracking systems, invoice generators, Chrome extensions, and AI-powered product listing automation**. My work involves **web scraping, email handling, SMS notifications, and AI-driven chatbots**, ensuring seamless automation and intelligent interactions. I prefer using **PHP and JavaScript for automation and scraping tasks** in live environments but leverage **Python** for local tasks due to its flexibility and fewer restrictions. I have successfully integrated **third-party payment gateways** like **PayPal, Paystack, and NOWPayments**, as well as AI services like **OpenAI's API**. Beyond development, I also run **Allshop.ng**, an **eCommerce platform**, further expanding my expertise in online business solutions. My projects emphasize **security, responsiveness, and user-friendly interfaces**, ensuring a smooth and engaging experience for all users. Would you like a version tailored for a portfolio, resume, or professional bio? 🚀