Why AI for Customer Service Is a Must for Digital Transformation
This article, Why AI for Customer Service Is a Must for Digital Transformation, was published on the Millo.co blog. Thanks for reading!
Every business is racing to work smarter, move faster, and stay ahead of the curve. That’s the heart of digital transformation—not just slapping new tech on old processes, but rethinking how things get done. Customer service is one area feeling the heat of this shift. People want answers now, not tomorrow, and they expect help […]
The post Why AI for Customer Service Is a Must for Digital Transformation appeared first on Millo.co.
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I am a **software developer** specializing in **PHP and JavaScript**, with a strong focus on **web development, automation, and eCommerce solutions**. My expertise lies in building **scalable, efficient, and interactive applications**, integrating advanced technologies to enhance user experience.
I have developed **online banking platforms, courier tracking systems, invoice generators, Chrome extensions, and AI-powered product listing automation**. My work involves **web scraping, email handling, SMS notifications, and AI-driven chatbots**, ensuring seamless automation and intelligent interactions.
I prefer using **PHP and JavaScript for automation and scraping tasks** in live environments but leverage **Python** for local tasks due to its flexibility and fewer restrictions. I have successfully integrated **third-party payment gateways** like **PayPal, Paystack, and NOWPayments**, as well as AI services like **OpenAI's API**.
Beyond development, I also run **Allshop.ng**, an **eCommerce platform**, further expanding my expertise in online business solutions. My projects emphasize **security, responsiveness, and user-friendly interfaces**, ensuring a smooth and engaging experience for all users.
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