allshop.ng User Manual

Sign Up, Verify & First Login

Create your account, verify your identity, choose a plan, and log in for the first time — all in under five minutes.

Creating Your Account

Open allshop.ng in your browser (it works on phones, tablets, and computers). You will see a welcome screen with two buttons: Sign Up and Log In. Tap Sign Up.

Choosing a Subscription Plan

Your account starts on a free trial with full access to all features. Before the trial ends, head to Billing & Subscription to pick a plan ranging from Starter to Premium.

Staff PIN Login

If you are a staff member (not the owner), your manager gives you a 4-digit PIN. On the login screen, choose Staff PIN Login, select the shop, and type your PIN.

Navigating allshop.ng

Learn the layout so you can reach any feature in one or two taps.

allshop.ng is a Progressive Web App (PWA). Install it on your phone's home screen for a full-screen app experience. A service worker caches the entire app locally so it loads instantly.

Key Screens at a Glance

Point of Sale — Making Sales

The Sell screen is built for speed. It opens at once, search answers as you type, one tap adds a product, and each tile shows how many of it are already in the sale.

Finding Products

• Type to search: name, barcode, SKU or generic name. Results change with every letter. On a computer the cursor waits in the search box, so a barcode scanner works the moment the screen opens.
• Scan a barcode: tap the scan button inside the search box to use the camera.
• Browse: the tabs under the search box are Home (what you sell most), Popular, your own groups, and All products.
• Pictures: the picture button at the right of the tabs shows product photos on the tiles, or hides them for a tighter grid. The choice is remembered on that device. A product with no photo shows two letters of its name.
• On the tile: the price, 3 left when stock is low, Out when there is none (it cannot be sold), and a number in the corner once it is in the sale.
• On a phone: a bar at the bottom shows the number of items and the total. Tap it to open the sale.

Cart & Checkout

Adjust quantities, apply discounts, choose payment, and close the sale.

The sale

• Quantity: use − and +, or tap the number and type it (24 in one go instead of 24 taps). You cannot go above what is in stock. × removes the line.
• Customer: tap Walk-in customer under Current sale to choose who is buying.
• Discount, deposit, recent sales, printer and the rest: the three dots beside the search box open More tools.
• Paying: Cash, Transfer and Card are one press each (F2, F3, F4 on a keyboard). More opens On credit and Split payment.

Payment Methods

Receipts & Printing

Generate professional receipts in multiple sizes and share or print them instantly.

Keyboard Shortcuts

For desktop cashiers, keyboard shortcuts dramatically speed up selling.

Inventory Management

Add products, track stock levels, categorize items, and keep your catalog organized.

Go to Inventory and tap Add product. Choose Scan the barcode (products we know fill themselves in), Type it in, or Type the barcode number.

The product form

The form asks for things in the order you think of them: the name, the selling price and what you paid (cost), then the quantity. A pharmacy sees the expiry date, batch number and shelf straight after the quantity; other shops open Expiry date with one tap. Category, barcode, supplier, cartons and wholesale, description and photo are under More details.

• The yellow shelf tag fills in as you type, so you see what will be saved: name, price, how many, and the expiry date.
• Press Enter to move to the next box. Use − + or the +6 +12 +24 +100 buttons for the quantity.
• Save and add another saves and gives you an empty form at once, keeping the category. Use it when you are filling a shelf.
• Photo (under More details, Description and photo): take a photo or choose one from the gallery. allshop.ng makes it small and sharp on your device before it is saved (a 4 MB camera photo becomes about 80 KB), so it opens fast on every till and on your menu page. It also works with no internet: the photo shows on your till at once and reaches the other tills when the internet is back.
• Switch off Count stock for food made to order and for services.
• If the name is already in your stock, the form tells you. Saving it asks first, then adds the quantity to that product.

Changing a product

Opening a product shows how many are in stock now. Add stock adds what you type to that number. Set exact count replaces it with what you counted. Changing only the price or name never changes the quantity, even if a sale happened on another till while the form was open.

The inventory page also displays your total valuation metrics — stock value, retail value, potential profit, and low-stock alerts. Staff who are not allowed to see cost prices do not see cost, margin or profit there.

Stock Movements & Losses

Track every unit that enters or leaves your store — including losses, breakages, and expired goods.

Customers & Debts

Keep a directory of customers, track who owes you, and record repayments.

When you sell on credit, the total is added to the customer's credit balance. On the customer list, a red badge shows each debtor's amount. You can open a profile and tap Record Payment to lower their balance.

Suppliers

Record the people and companies you buy stock from.

Add each supplier with contact details, opening balance, and notes. When you restock, connect the purchase to the supplier so allshop.ng can show what you owe, what you have paid, and the full purchase history.

Expenses

Track the true cost of running the shop.

Record rent, salaries, transport, electricity, repairs, packaging, and other operating costs. These expenses deduct from gross profit so the owner can see the real net profit of the business.

Staff Management

Add team members, assign roles, and control who can access what.

Who may do what with stock

Go to Settings → Staff access. Each person has a row; tick what that person may do. A tick is saved at once. The person sees the change within a few minutes, or straight away when they sign in again.

Example: to let a cashier receive deliveries, tick Add stock on her row. Her till gets a Stock button under More tools; she can add quantities but cannot change names or prices, and does not see cost. Back to the usual returns a person to what their role normally has. Owners and managers can always do everything. Selling is not part of this: everyone who sells can already see products and prices at the till.

Shifts & Cash

Track the money each cashier handles.

Open a shift with starting cash. At closing time, enter the counted physical cash. allshop.ng compares expected cash with counted cash and highlights shortages or excess instantly.

Tabs & Held Orders

Keep active carts open for customers, tables, and pending orders.

Tap 📋 Hold instead of completing a sale to save the cart. This is useful for bars, restaurants, wholesalers, and customers who want to add more items before paying.

Dashboard

See your shop health quickly.

The dashboard shows sales, payment methods, top products, low-stock items, expired or expiring items, and shop value. Owners can use it to know what is moving, what is stuck, and what needs attention.

Reports & Analytics

Deep-dive into your numbers and understand performance.

• Sales Reports: Daily, weekly, monthly, and custom date summaries.
• Payment Reports: Cash, transfer, card, split payment, and debts.
• Inventory Reports: Low stock, out of stock, stock value, stock loss, and expiry reports.
• Staff Reports: Compare cashier sales, voids, refunds, and performance.

Audit Trail

Keep a permanent record of important actions.

allshop.ng records sensitive actions such as refunds, price edits, stock corrections, login activity, deleted items, and cash differences. This protects the owner and discourages internal abuse.

Offline Mode

allshop.ng is built to continue selling even when network is bad.

If internet drops, the app switches to local mode. You can still make sales, print receipts, reduce stock, add customers, and manage tabs on the device. Work is safely queued until the connection returns.

Sync & Conflicts

Bring offline sales back online safely.

When internet returns, allshop.ng syncs queued sales and stock changes. If two devices changed the same stock while offline, managers can review the conflict and apply the safest correction.

Sync is designed to send changed records instead of forcing a full refresh every time. This reduces data usage and keeps the POS fast on phones and tablets.

Multi-Device Setup

Run allshop.ng on multiple tablets, phones, and computers.

Each allowed staff member can use their own device. Owners should create staff accounts instead of sharing one login, so every sale, refund, and stock correction is tied to the right person.

QR Menu & WhatsApp Orders

Let customers scan a code, browse your menu, and send orders quickly.

Enable QR Menu for restaurants, bars, lounges, and food businesses. Each QR code can carry the correct table or location, such as Table 4 Hall or Outside Table 1, so customers do not need to type it manually.

• Create a menu from your inventory items.
• Generate QR codes for tables, halls, or service areas.
• Receive customer orders and load them into the cashier POS.
• Checkout, print, and share the receipt after payment.

Paying and delivery

After a customer places an order from the menu link, the page shows your bank account (from Settings → Receipts → Bank details), the amount, and the order code to write as the transfer description, each with a Copy button. When the cashier settles the order the customer's page changes to Payment confirmed and offers the receipt. An order that is not paid within 30 minutes is cancelled automatically.

• Turn on Offer delivery in the QR menu settings to let customers type a delivery address. Add your delivery areas, fee and timing under Delivery information.
• Write anything the customer should do after paying under Payment instructions, for example where to send the transfer receipt.
• The cashier sees the delivery address and the customer's note on the order, and the address prints on the receipt for the rider.

Customer screen on a second monitor

A second monitor facing the customer shows your shop name, each item as it is added, the total, your bank account for transfers and a thank you with the change after payment.

• Plug in the second monitor, press Windows + P and choose Extend (not Duplicate).
• On the Sell page open the tools and tap Customer screen. Allow pop-ups and screen access when the browser asks, then click once on the customer screen to fill it.
• From then on it opens by itself on the second monitor whenever Sell is opened on that computer. Tap Display on to move it or turn it off.
• Set the welcome message, and choose whether the bank account and the menu QR code are shown, in Settings → Receipts → Customer screen.

Telegram Alerts & Restock Bot

Receive important shop alerts and manage stock from Telegram.

allshop.ng supports a central Telegram bot controlled by the system admin. Shop owners do not need to create their own bot token. They simply connect their Telegram account from allshop.ng and start receiving shop notifications.

How to connect Telegram

Useful Telegram commands

How Telegram restocking works

When you use /restock, the bot guides you to choose a product and enter the quantity added. allshop.ng updates inventory, records the action in the audit trail, and the POS receives the new stock during sync or live refresh.

Billing & Plans

Manage your subscription and account limits.

The billing page shows your current plan, renewal status, and payment instructions. If your subscription expires, allshop.ng may still allow login while restricting business actions until payment is completed.

Settings

Configure the shop to match how you work.

Use settings to manage shop details, tax rates, receipt footer text, low-stock thresholds, business type, QR menu settings, Telegram alerts, staff access (see Who may do what with stock), and printing behavior.

Pharmacy Mode

Control medicine inventory with safer records.

Pharmacy Mode adds expiry tracking, shelf locations, NAFDAC fields, batch awareness, FEFO rotation, and stronger controls for sensitive products.

When you add a medicine, the expiry date comes straight after the quantity, with the batch number and shelf beside it. Tap +6m, +1y or +2y or type the date; the form says how far away it is and warns when it is close or already past.

Bar & Restaurant Mode

Handle tables, tabs, kitchen items, and fast cashier switching.

Bar mode supports table-based tabs, waiter or cashier order handling, chef/kitchen items, claimable orders, service charge options, and fast switching between allowed staff on shared devices.

Wholesale Mode

Sell in cartons, crates, pieces, and volume tiers.

Wholesale Mode enables minimum quantity pricing, carton and piece conversion, crate-based sales, customer debt tracking, supplier purchases, and formal A4 invoices for business customers.

Troubleshooting

Glossary

You Are Ready

This manual covers allshop.ng from sign-up to offline sales, Telegram alerts, restocking, reports, and industry-specific modes. If you ever get stuck, the in-app dashboard alerts and troubleshooting section will guide you. Go run your business.